If Seattle Bank is Servicing Your Mortgage...

If your mortgage loan is currently serviced by Seattle Bank and are finding it difficult to make your payments, we want to provide you with assistance and information regarding resources here and in our community.

We are here to help

If refinancing is not an option because you are already behind in your payments, or if your loan balance exceeds the value of your home, it is possible that you might qualify for a loan modification. For information about the loan modification process, please call Seattle Bank's Loan Servicing Department at our toll free number 1-800-643-6610.

If you find yourself in arrears and facing foreclosure, please call for assistance immediately at 1-800-643-6610 and ask for the Loan Servicing Department.

Additional info

The State of Washington's Department of Financial Institutions has created an informative website especially dedicated to helping citizens of Washington who are facing foreclosure. You can find it on the DFI's web site here >

The website provides the following important information:

  • HUD's toll free number that you can call to obtain a list of local HUD-approved housing counselors is 1-800-569-4287
  • The Department of Financial Institutions' referral number for housing counselors, or other legal assistance is 1-877-894-HOME (4663)
  • The number for the Northwest Justice Project that services low income persons and persons age 60 and older is 1-800-997-8944 (weekdays between 2 and 4:30 p.m.)

Information you will need

To prepare yourself to speak with Seattle Bank, Seattle Mortgage Company or a housing counseling agency, assemble the following documentation:

  • Two most recent paystubs, or documentation of other monthly income such as social security
  • A copy of your most recent tax returns
  • Proof of owner-occupancy (copy of a recent telephone bill or other utility bill)
  • A current mortgage payment statement

It is important to be proactive and take all possible steps to avoid losing your home. Please contact Seattle Bank or Seattle Mortgage Company to find out what we can do for you.



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